XCentium | Sitecore

Put Your Customer in the Room: Using Synthetic Users for Content Audits

July 13, 2026 | 12 PM ET

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Most organizations have too much content, outdated pages, unclear ownership, and limited visibility into what is actually performing.

During CMS migration projects, content audits are often among the most time-consuming and subjective parts of the process.

What if you could evaluate your content through the eyes of your customers before anything goes live? 

Join Kevin Williams (XCentium) and Aswin Mannepalli (Sitecore) to explore how synthetic users can help organizations evaluate experiences, improve content audits, and optimize digital experiences over time.  

Register now

What you'll learn

What synthetic users are

How AI-powered synthetic users can represent audience needs, behaviors, and decision-making patterns

How to evaluate content through the customer’s perspective

How to assess content, journeys, messaging, and usability before changes go live

How synthetic users improve content audits

How to reduce subjectivity, identify gaps faster, and prioritize what needs to be kept, rewritten, removed, or restructured

July 13, 2026 | 12 PM ET

Our speakers

Learn from leaders in digital experience, content strategy, and SitecoreAI who are helping organizations create smarter, more customer-centered digital experiences.

Kevin Williams

Kevin Williams

VP, Digital Experience and Engagement
XCentium

Kevin Williams brings more than 25 years of experience leading experience design, digital strategy, and innovation for global organizations. He has worked across startups, non-profits, and Fortune 500 companies, building design programs that drive business growth and differentiated customer experiences.

Aswin Mannepalli (2)

Aswin Mannepalli

Industry Advisor
Sitecore

Aswin Mannepalli is an Industry Advisor at Sitecore, helping executives, marketers, and startups solve complex business challenges in a competitive digital landscape. His strategic guidance supports innovation and operational excellence for organizations looking to grow. He is also a lecturer at the Wharton School, where he helps prepare future business leaders for success.

Ready to improve your content audits and digital experiences?

 

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